Legal
Privacy Policy
Kelmworth is committed to handling any personal information with care and transparency. This policy explains what data we collect, how we use it, and the controls you have over it.
Last updated: March 2026
This Privacy Policy applies to the website operated by Kelmworth and covers how we handle personal data submitted through contact forms, collected through website analytics, or gathered through cookie-based technologies. By using this website, you acknowledge this policy.
1. Data We Collect
Contact form submissions: When you submit a message through our contact form, we collect your name, email address, subject (if provided), and message content. This data is used solely to respond to your enquiry.
Analytics data: Where analytics cookies are accepted, we may collect anonymised information about how visitors interact with our website — including pages visited, time on page, and referral source. This data does not identify individuals.
Cookie data: Cookies and similar technologies may collect data about your device, browser, and browsing behaviour on this site. See our Cookie Policy for full details.
Data we do not collect: We do not collect payment details, government identification, or sensitive personal data through this website.
2. How We Use Your Data
Responding to enquiries: Contact form submissions are used exclusively to prepare and send a response to you. We do not use this data for marketing purposes without explicit consent.
Website improvement: Analytics data helps us understand how the site is being used and where it can be made clearer or more useful. No personal profiles are built from this data.
Legal basis for processing: Data submitted through contact forms is processed on the basis of legitimate interest (responding to a request you initiated). Analytics data is processed on the basis of your consent via cookie preferences.
No third-party marketing: We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Protection Measures
Secure transmission: All data submitted via this website is transmitted over HTTPS. We do not accept unencrypted form submissions.
Access controls: Access to any personal data submitted through this website is restricted to authorised personnel involved in handling your enquiry.
Data retention: Contact form submissions are retained for a reasonable period necessary to complete the enquiry or establish a service relationship, after which they are deleted. Analytics data is subject to the retention policies of the analytics provider used.
Breach procedures: In the unlikely event of a data breach affecting personal information, we will take prompt steps to contain it and notify affected individuals in accordance with applicable law.
4. Third Parties and Data Sharing
Analytics providers: Where analytics cookies are accepted, aggregated data may be processed by third-party analytics services. These services operate under their own privacy policies and data processing agreements.
Advertising networks: Where advertising cookies are accepted, data may be shared with advertising networks for the purpose of displaying relevant content. Full details are available in our Advertising Disclosure.
No commercial sharing: We do not sell personal data to third parties under any circumstances.
Legal disclosure: We may disclose personal data if required to do so by law or in response to a valid legal process.
5. Your Rights
- Right to access: You may request a copy of any personal data we hold about you.
- Right to rectification: If any information we hold is inaccurate, you may request a correction.
- Right to erasure: You may request deletion of personal data we hold, subject to any legal retention obligations.
- Right to portability: Where applicable, you may request your personal data in a structured, machine-readable format.
- Right to object: You may object to the processing of your data on grounds relating to your particular situation.
To exercise any of these rights, please contact us via our contact page. We will respond within a reasonable timeframe.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- — Avoid filling out contact forms, account registrations, or any data-submitting features.
- — Disable cookies through your browser settings (see our Cookie Policy for more details).
- — Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us via the contact details provided on our Contact page. We will process your request promptly.
Policy Updates
Kelmworth may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be noted with a revised date at the top of this page. Continued use of the website after updates constitutes acceptance of the revised policy.